Paolo Mologni
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Recent activity by Paolo Mologni-
Welcome to your Help Center!
You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...
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What are these sections and articles doing here?
This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...
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How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...
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How do I customize my Help Center?
You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...
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Genesys Cloud CX
Genesys Cloud is a suite of cloud services for enterprise-grade communications, collaboration, and customer experience management. All Genesys Cloud services can replace various existing IT systems...
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How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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Genesys Multicloud CX
PureEngage Cloud In our PureEngage Cloud Developer Center, you will find the reference materials and tools you need to work with PureEngage Cloud APIs. https://developer.genesyscloud.com/ Engage ...